In this interview the author of Brilliant Coaching, Julie Starr shares views on the definition of coaching and what distinguishes coaching from mentoring. She explains what makes a good coach and how managers can become coaches by asking open questions and helping people to think for themselves. Julie also offers suggestions for people coaching for the first time. The interview can be accessed on the Leadership Toolkit at this link: http://app.goodpractice.net/share/o2i5buanv1